Terms and conditions of LeSabre online store

§ 1 Details of LeSabre company, address of its registered office and place of business

1. LeSabre is an online store owned by Keep Invest Sp. z o.o. with its registered office in Warsaw, 8 Mariensztat Street, 00-302 Warsaw, holding NIP number 118-209-30-53 and REGON number 146756696, registered in the Central Register and Information on Business Activity (CEIDG)
2. These Terms and Conditions set out the rules for concluding transactions in the LeSabre online store available at www.lesabre.pl and www.lesabre.eu.
3. By placing and confirming an order, you agree to all the provisions and information contained in the Terms and Conditions.
4. Contact with LeSabre is possible in the following forms:

1. by mail – delivery address: LeSabre, 8 Mariensztat Street, 00-302 Warsaw
2. via e-mail – e-mail address: info@lesabre.pl
3. By phone – phone numbers: +48 733 845 854
4. Details of the company’s contact information can be found under the “Contact Us” tab.

§ 2 Definition of the type and scope of services

LeSabre online store sells watches and jewelry products via the Internet. Orders are accepted only through www.lesabre.pl and www.lesabre.eu

§ 4 Terms and conditions of concluding agreements for the provision of services by electronic means

1. All prices quoted on LeSabre ‘s website are gross prices (including VAT, settled in a VAT-margin invoice).

How to place and receive your order

1. In order to place an order for the selected goods, the selected item must first be added to the Cart. The buyer can change the quantity of individual items in the Cart, and possibly remove the already selected products. The buyer can also make a choice of additional options [e.g. shipment insurance, delivery method], the value of which, together with the value of the entire order, will be shown each time on the information sheet. After the above actions, the complete cost of the order is determined.
2. Placing an order is done by clicking on the “Order with obligation to pay” button . The buyer is transferred to the page for selecting the payment method.
3. In addition to the basic ordering procedure described in the preceding section, it is also possible to place an order by e-mail and, in special cases, by telephone.
4. The goods are delivered to the address indicated in the order form.
5. The buyer can choose one of the following ways to pick up the order:

• Courier delivery
• Personal collection at the company’s headquarters.

6. In the case of courier delivery, the cost of delivery of goods is:

• when payment is made by bank transfer to the Seller’s bank account PLN 0

7. In the case of personal collection, the Buyer is informed by e-mail or telephone about the possibility of collecting the ordered goods.
8. After placing an order, the Buyer will receive a confirmation of order acceptance at the indicated e-mail address.

Forms of payment

9. The following forms of payment are possible:
10. By wire transfer or postal order to LeSabre’s bank account:

Keep Invest sp. z o.o.

8 Mariensztat Street

00-302 Warsaw;

PKO Bank Polski

Account for deposits in PLN currency:

84 1020 1026 0000 1102 0442 5674

Account for payments in EUR currency:

BIC: BPKOPLPW

PL81 1020 1026 0000 1902 0442 5724

2. Cash on delivery – payment in cash to the courier upon receipt of the shipment;
3. Payment at the company’s headquarters – payment by cash, credit card or debit card.
4. Dotpay payment – transfer to account, payment by credit card, paypal payment
5. PayPal payment

Lead time

10. Deliveries of goods purchased in the LeSabre online store are carried out by courier companies DPD Poland, DHL and are insured.

The lead time is 2 business days.

It is also possible to set a different delivery date in consultation with the Buyer.

11. If the lead time, for reasons beyond the control of the Seller, were to be extended, the Ordering Party shall be informed immediately of the delay and will be able to give instructions for further processing of the order taking into account the new lead time or to cancel the order in whole or in part.

§ 5 Complaint procedure

1. In the event of a situation of non-conformity of goods purchased in the LeSabre store with the contract, the Seller shall be liable on this account for 2 years from the date of purchase. The Buyer loses the rights set forth in w/ the Act, if before the expiration of 2 months from the discovery of non-conformity of the goods with the contract, he does not notify the Seller of this fact. In the case of sales that do not constitute consumer sales, the provisions of articles 556-576 of the Civil Code are excluded.
2. In the case of non-conformity of goods with the contract, the advertised goods, together with a letter specifying the type of non-conformity, demands for the implementation of the rights arising from non-conformity, along with the warranty card/certificate and proof of purchase, should be sent back to the address of the Seller. The buyer can also use the complaint form available on the store’s website. Determining the manner of fulfillment of the Seller’s obligations, the Buyer has the right to demand to bring it into conformity with the contract by repairing it free of charge, unless repair or replacement are impossible or involve excessive costs. In such a situation, the Buyer has the right to withdraw from the contract.
3. In any of the above cases, when the implementation of the Buyer’s requests involves the delivery of repaired goods, all delivery costs shall be borne by the Seller. As a condition for acceptance of the return shipment by the Seller, the purchase price of the returned goods must be entered on the bill of lading, in the field “declared value”. This amount constitutes a declaration of insured value. Shipments for which the declared insurance value will not be entered on the waybill will not be accepted.
4. The Seller, upon receipt of a complaint from the Buyer, shall respond to the Buyer’s demands within 14 calendar days from the date of the complaint. The Seller shall also be entitled, if required by the nature of the damage, to transfer the advertised goods together with the complaint document to the service, which shall examine the type and extent of non-compliance of the goods with the contract. If within the aforementioned period the Seller does not respond in any way to the Buyer’s demands, it means that he has recognized these demands as justified. The 14-day period applies only to the Seller’s response to the Buyer’s complaint. The time for realization of the Buyer’s demands resulting from a complaint, depending on the type and scope of non-compliance of the goods with the contract, may take longer than 14 days.
5. If the Buyer’s demands resulting from the complaint are accepted, the repaired goods will be sent by the Seller to the Buyer.
6. The Seller shall not be liable for defects of which the Buyer knew at the time of purchase or, judging reasonably, should have known.

§ 6 Conditions for withdrawal from the contract without cause

1. In accordance with the Act of May 30, 2014 on consumer rights (Journal of Laws 2014, item 827), within fourteen days from the conclusion of the contract, the consumer has the right to withdraw from the contract without stating a reason, according to the rules under the regulations on the conclusion of distance contracts. The right indicated in this section applies to consumer sales, so it applies only to sales to an individual who makes a purchase for a purpose unrelated to professional or business activity. In order to withdraw from the contract, the consumer is obliged to inform the store in writing about the cancellation of the ordered product within 14 days from the conclusion of the contract.
2. You can download a sample sample withdrawal statement from the store’s website.
3. The consumer is obliged to immediately return the ordered goods to the entrepreneur or give them to a person authorized by the entrepreneur for collection immediately, but no later than 14 days from the day on which he withdrew from the contract. To meet the deadline it is sufficient to return the item before its expiration.
4. The consumer shall be liable for any diminution in the value of the item resulting from the use of the item beyond what is necessary to ascertain the nature, characteristics and functioning of the item.
5. If you exercise your right of withdrawal, the returned goods must be sent back at your own expense by courier, insured shipment of the full value of the item.
6. The seller shall refund the payment using the same method of payment used by the Buyer, unless the Buyer has expressly agreed to a different method of refund that does not incur any costs for him.
7. The seller may withhold reimbursement of payments received from the buyer until it receives the item back or the buyer provides proof of its return, whichever event occurs first
8. If the right of withdrawal is exercised in accordance with the provisions of this paragraph, the Seller shall be obliged to reimburse the Buyer only for the cost of the cheapest ordinary means of delivery of the goods, even if the Buyer has chosen another more expensive type of delivery.

§ 7 Final provisions

1. The information on the web pages of the LeSabre store does not constitute an offer within the meaning of the Civil Code. Buyer placing an order using the mechanisms available on the web pages of the store, makes an offer to purchase a specific good under the conditions specified in the product description. The moment of conclusion of the contract of sale and purchase takes place during the written confirmation of receipt of the goods by the Buyer.
2. The LeSabre store team makes every effort to ensure that the descriptions and technical data of the products placed in the store correspond to reality. However, whenever the data (including descriptions and technical data of the products) presented on the store’s website on the day the consumer places an order does not coincide with reality, within 14 days from the date of purchase the consumer has the right to withdraw from the contract without giving reasons, in accordance with the regulations on withdrawal from a contract concluded at a distance.
3. LeSabre store reserves the right to refuse to process an order when the history of cooperation undermines the credibility and reliability of the customer.

§ 8 Privacy and other rights

1. Placing an order is tantamount to consent to the storage and processing by the Seller of personal data contained in the order in accordance with the applicable provisions of the Act on Personal Data Protection (Journal of Laws No.133, item 883).
2. Presentation of the contents of the Store on the Internet does not constitute a commercial offer within the meaning of Article 543 of the Civil Code.
3. All products and names mentioned are used for identification purposes only and may be registered trademarks of their respective owners.

COMPLAINT FORM

INSTRUCTION ON THE RIGHT OF WITHDRAWAL